service method

Telephone support center:

 service phone62105311-8118, engineers online to provide technical advice and troubleshooting. Monday to Friday 9 am to 5 pm (except public holidays)

Online submission, Email, Skpye online service: 

provide 7 × 24 hours online submission, Email / Skpye technical support

Remote online diagnosis and troubleshooting:

 for telephone consultation can not solve the problem, authorized by the user we can remotely through the Internet to log on to the user network system for processing.

On-site technical services:

 for those who can not solve the problem, communicate with the user, we will help solve the problem through remote assistance

Service complaints:

 If the customer is not satisfied with the company's services, or my company's service staff are not satisfied, you are welcome to contact skpye or Email, we will deal with the situation in a timely manner to you until you are satisfied